About the Role
The Sales Associate plays a key role in delivering high standards of service and in-store experience aligned with brand expectations. This role supports delivering a great customer experience and helps drive store performance.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorising discounts and resolving customer queries.
- Being a brand ambassador with in-depth product knowledge.
- Building and maintaining professional relationships with customers.
- Outfit building for customers and making product recommendations.
- Assessing customer needs and providing information on product features.
- Driving store KPIs and identifying ways to improve.
- Ensuring shop and stock room maintenance, presentation and organisation issues are addressed appropriately.
About You
- You’ll have a previous track record within hospitality or retail.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic, showing a clear presence on the shop floor.
- You’ll approach all issues with a “can do” mindset and take initiative to find in-store solutions.
About What We Offer
At PVH, we provide a competitive and comprehensive benefits program designed to support our associates both at home and at work.
PVH Europe and our brands are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We value diversity and consider qualified applicants without regard to age, ethnicity, ability, gender, gender identity or expression, nationality, race, religion or sexual orientation.
PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants on the basis of individual capabilities and qualifications without regard to protected characteristics. We are committed to ensuring that associates are compensated based on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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