Job Description
Medical Secretary
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Location: Remote / Birmingham Clinicsn Contract Type: Flexiblen Salary: Competitiven Hours: To Be Confirmedn Start Date: As soon as possible
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About the Role
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We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.
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This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings.
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Key Responsibilities
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Provide comprehensive secretarial and administrative support to consultants and clinical teams
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Manage clinic lists, appointments, referrals, and patient correspondence
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Type and process clinic letters, reports, and clinical documentation
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Handle incoming calls, emails, and patient queries professionally and efficiently
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Maintain accurate patient records and update clinical systems as required
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Support coordination of remote and face-to-face outpatient clinics
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Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways
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Ensure confidentiality and compliance with NHS information governance standards
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What We’re Looking For
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Previous experience working as a Medical Secretary or Administrator within healthcare
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Excellent organisational and communication skills
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Strong IT skills including Microsoft Office and clinical systems
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Ability to manage workload effectively in a busy environment
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Professional and patient-focused approach
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Strong attention to detail and accuracy
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Desirable
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Previous NHS or private healthcare experience
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Experience supporting outpatient clinics
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Familiarity with medical terminology and clinical correspondence
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Experience using systems such as SystmOne, EMIS, or similar
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What’s on Offer
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Competitive salary
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Flexible working arrangements
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Opportunity to support a range of specialist outpatient services
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Supportive and collaborative working environment
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Potential for ongoing and long-term work
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