Customer Service Officer (Mandarin speaker, Air Freight, Logistics, Heathrow)

Job Overview

We have an exciting opportunity for a Customer Service Officer role for a logistics company based in Heathrow. Our client is a dynamic maritime logistics firm headquartered in the United Kingdom with strong relationships with Customs and links with rail, sea, air, and road services.

Responsibilities

Assist the customer service department at Heathrow, collaborate with team members, and provide support using technical and administrative tools such as Excel and Word.

Qualifications

• Fluent in English and Mandarin/Taiwan.
• Strong technical and administrative skills.
• Experience with Air Freight.
• Ability to work well under pressure while maintaining a professional demeanor.
• Outstanding customer service abilities.
• Team collaboration skills.

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