Overview
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As a fast-growing enterprise SaaS company, Celonis invests in advanced AI capabilities to turn data insights into immediate business action. We aim to unlock global productivity and sustainability by placing intelligence at the core of every business process.
The Team
The position of Senior Engagement Manager – Data & AI (Banking) is a trusted advisor helping customers achieve strategic goals and realise value using the Celonis Process Intelligence Platform. A Senior Engagement Manager is responsible for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating objectives into value assessments or proof-of-value projects, building Celonis business cases and demos, running value workshops, and engaging with senior stakeholders to deliver value-driven results and secure long-term partnerships.
The Role
As a Senior Engagement Manager for the Banking and Finance industry, you lead data-driven business transformation with customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are the customers’ trusted advisor and help them achieve strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with partners and Celonis Services, you will drive measurable business impact and accelerate platform adoption. You will blend deep process and industry expertise with a proven consulting skill set and strong analytical abilities.
The work you’ll do
Identify & Frame Value
- Discover and translate customers’ strategic priorities into high-impact Celonis use cases
- Build demos and business cases, leveraging industry benchmarks and best practices to win new customers
- Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and roadmap to C-Level executives
Realize Value
- Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
- Derive improvement measures in core business functions and initiate enterprise-wide change initiatives
- Present results and realized value to senior management and C-level executives
Scale Value
- Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
- Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a transformation platform to drive adoption and expansion
- Provide feedback to product development teams to enhance the Celonis platform and Apps based on new use cases
The qualifications you need
Live for Customer Value: Experience in an analytical role aimed at demonstrating or securing value through business data analysis, process improvement, and software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS provider or a consultancy. Alternatively in an in-house role within an Enterprise.
Data, Analytics, Applications & IT: Knowledge of business software / SaaS applications, experience with implementing RPA and/or BI tools and/or building dashboards, apps and action flows. Knowledge of Python and/or SQL. Experience collaborating with IT teams.
Process Improvement & Value Realization: Experience identifying use cases for business process improvement and deploying improvement measures, acting as a change agent and training users to realize value.
Project Management: Experience planning and managing project scopes, expectations and timelines. Ability to manage multiple projects across accounts at different stages of the value journey, with collaboration from Celonis Ecosystem partners where possible.
Executive Stakeholder Management: Experience preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally. Strong communication and presentation skills in English and professional presence.
Business Domain Expertise: Understanding of Finance and/or Supply Chain domains and strategic transformation initiatives (e.g., Shared Services Transformation).
Industry Expertise: Expertise in Finance and Banking with the ability to develop a deep understanding of industry trends and opportunities.
Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or an equivalent degree.
What Celonis can offer you
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time employee receives RSUs and merit-based refresh grants.
- Work-Life Integration: Unlimited PTO where available, generous PTO globally, and a flexible hybrid work model.
- Continuous Growth: Access to a learning framework, mentorship programs, and a dedicated learning platform.
- Holistic Well-being: Subsidized health benefits, mental health resources, and wellness initiatives.
- Drive Sustainability: Paid time off for community and environmental initiatives through Impact Days.
- Global Inclusion & Belonging: Inclusion programs and events to encourage diverse voices.
- Value-Driven Impact: Work in a mission-led environment driven by core values focused on customer value and team success.
About Us:
Celonis makes processes work — for people, companies, and the planet. The Celonis Process Intelligence Platform integrates process data and business context to create a digital twin of business operations. Celonis is headquartered in Munich and New York City, with offices worldwide.
#J-18808-Ljbffr…