Senior Engagement Manager- Data & AI – Banking

Senior Engagement Manager – Data & AI (Banking)

Responsibilities

• Identify & Frame Value: Discover and translate customers’ strategic priorities into high‑impact Celonis use cases; build demos and business cases, leveraging industry benchmarks and best practices to win new customers; undertake Value Assessments or Proof‑of‑Value Projects and communicate the value opportunity and strategic roadmap to C‑level executives.
• Realize Value: Facilitate business value workshops using Celonis to identify and qualify opportunities for process enhancement; derive improvement measures in core business functions and initiate improvement actions and enterprise‑wide change initiatives; present results and realized value to senior management and C‑level executives.
• Scale Value: Manage the end‑to‑end customer value journey – landing, expanding, adoption and renewal; build a strategic expansion roadmap that embeds Celonis Process Intelligence as a transformation platform and drives adoption and expansion; provide feedback to product development teams to enhance the Celonis platform and Apps based on new use cases.

Qualifications

• Experience in an analytical role focused on demonstrating or securing value through business data analysis, process improvement and software deployment; ideally in a customer‑facing role such as Solution Consulting, Sales Engineering, IT/Management Consulting, or a comparable position.
• Knowledge of Business Software/SaaS applications (e.g., SAP), implementation experience with RPA and BI tools, and ability to build dashboards, apps, and action flows; proficiency in Python and/or SQL and collaboration with IT teams.
• Experience in identifying use cases for business process improvement, deploying improvement measures, and managing change.
• Project management experience planning and managing project scopes, expectations, and timelines; ability to handle multiple projects across accounts.
• Executive stakeholder management experience preparing and communicating value roadmaps and results to stakeholders and management; excellent communication and presentation skills in English.
• Business domain expertise in Finance and/or Supply Chain and strategic transformation initiatives.
• Industry expertise in Finance and Banking and understanding of industry trends.
• Degree in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable discipline.

Benefits

• Pioneer Innovation: Shape the future of AI‑driven business operations.
• Ownership from Day 1: Receive Restricted Stock Units (RSUs) and merit‑based refresh grants.
• Inclusive parental leave policy—24 weeks fully paid for primary carers, 12 weeks for supporting carers.
• Unlimited PTO (in applicable regions) and generous PTO globally; flexible hybrid work model.
• Continuous growth via a 70‑20‑10 learning framework, mentorship programs, and a dedicated learning platform.
• Well‑being support: subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks.
• Sustainability: Paid time off for community and environmental volunteering.
• Global inclusion and belonging initiatives.
• Value‑driven impact aligned with core company values.

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