Marketing Brand Creative

Job Description

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role.

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About Lendable

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Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

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• n One of the UK’s newest unicorns with a team of just over 700 people

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• n Among the fastest-growing tech companies in the UK

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• n Profitable since 2017

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• n Backed by top investors including Balderton Capital and Goldman Sachs

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• n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

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So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

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We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

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Join us if you want to

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• n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

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• n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

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• n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

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About the role

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We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.

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We’re looking for a Head of Creative to lead and grow our creative function through this transformation. You’ll set the creative bar across Zable, manage and grow a pod of designers and producers, and own the creative output that defines how millions of customers experience our brands. This is a key role in shaping the next chapter of the company.

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What we're looking for:

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Essential:

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• n 7+ years of creative experience, with at least 2–3 years leading a creative team in a high-growth consumer brand or top creative agency

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• n Track record of building or significantly evolving a brand identity — ideally for a D2C consumer brand going through a rebrand or rapid scale

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• n Strong portfolio across brand, advertising, lifecycle and digital, with work that is genuinely best-in-class

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• n Confident managing, hiring and developing a multi-discipline team (designers, producers, freelancers, agencies)

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• n Comfortable operating both strategically (brand vision, system, narrative) and hands-on

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• n Experienced collaborating with senior stakeholders — CMO, growth, lifecycle, product, performance and brand

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• n Demonstrable use of AI in your creative workflow, and a clear point of view on how AI is reshaping the creative discipline

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Desirable:

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• n Experience in regulated industries (fintech, healthcare, telco, insurance)

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• n Experience spanning both in-house and top creative agencies

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• n Experience standing up an in-house creative function or production studio

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• n Comfort with creative effectiveness measurement and structured testing

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You’re a good fit if you’re:

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• n Driven by craft but commercially minded — you measure work by impact, not awards

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• n A strong leader who lifts the people around you and attracts talent in your wake

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• n Pragmatic and decisive — you ship and learn rather than perfect in private

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• n Brand-obsessed but flexible — you can hold a high bar at speed

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• n Energised by greenfield problems and not put off by ambiguity

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• n A confident communicator who can sell ideas internally and externally

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What you'll be doing

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Brand & Creative Direction:

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• n Set the creative vision and bar across Zable, work closely on the rebrand and its roll-out

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• n Translate brand strategy into a coherent creative system: identity, tone, design language, motion and video

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• n Own creative review across all marketing output — paid, lifecycle, organic, brand, partnerships, sponsorships

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• n Evolve the brand over time based on customer insight, performance data and market shifts

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Team Leadership:

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• n Hire, manage and develop the creative pod — designers, video producers, freelancers and agency partners

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• n Set briefs, prioritise work and run a high-output, high-quality creative function

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• n Coach the team on craft, AI workflows and commercial thinking

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• n Define the operating model — in-house vs. agency vs. freelance — that scales with our ambition

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Cross-functional Partnership:

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• n Partner closely with the CMO, growth, lifecycle, content, SEO and product teams to align brand and performance

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• n Work with product design to ensure brand coherence between marketing and in-product experience

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• n Collaborate with finance, legal and compliance to keep work on-brand and on-policy

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AI & Process:

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• n Lead the creative team’s adoption of AI — tools, workflows, evaluation

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• n Build the systems, templates and processes that let us produce at volume without compromising the bar

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• n Set creative effectiveness benchmarks and embed a test-and-learn culture

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Life at Lendable

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• n Winning team: the opportunity to scale up one of the world’s most successful fintech companies

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• n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

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• n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

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• n Health coverage: support for your physical and mental wellbeing, including private health cover

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• n Retirement & savings: long-term financial wellbeing through retirement savings plans

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• n Employee referral programme: earn a competitive bonus when you refer successful new team members

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• n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations

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• n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

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Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

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