Windows infrastructure support specialist

Job Description hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role.Infrastructure Support Specialist – Job Infrastructure Support Specialist Client Site – Onsite 5 days per week (occasional WFH), Primary location: SECURITY CLEARANCE: The Infrastructure Support Specialist plays a critical role within a highperformance, fastpaced Enterprise IT environment that supports a major publicsector client. for delivering advanced 3 rd and 4 th line support across a wide range of technologies including Windows Server, Enterprise storage platforms, HyperV, VMware, networking, and workstation The role demands a deep technical understanding of OnPremise datacentre solution implementation, and performance optimisation across server, storage, and Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational support, and proactive identification of risks and service improvements. on a wide variety of projects covering infrastructure upgrades, platform enhancements, obsolescence remediation, data centre improvements, HyperV cluster lifecycle activities, and related transformation initiatives. The role requires an individual who can confidently operate in controlled datacentre environments, managing configuration changes, cabling, hardware replacements, and environmental troubleshooting to ensure maximum service uptime. with Networking, Storage, Security, Desktop, and Application teams—requiring strong mindset—anticipating potential failures, contributing to root cause analysis, and driving create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change This is a strategically important position within the wider Enterprise Server Management function, ensuring continuity of critical services and supporting the ongoing evolution of the client’s IT capabilities. Responsibilities include delivering excellent 3rd/4th line support across Server, Storage, Networking, and Desktop environments, and managing complex Duties include Hyper-V administration, troubleshooting, BAU support, project delivery, and collaboration across support teams. Manage and support Windows Server, Storage, HyperV, Clustering, HCI platforms, backups, and monitoring systems. Perform performance monitoring, patching, image deployment, and system optimisation across infrastructure services. Troubleshoot issues across servers, storage, virtual machines, authentication Support enterprise networking across Extreme, Cisco, Dell, and HPE switching, including configuration and fault resolution. Assist with Juniper and Palo Alto firewall environments and resolve network Apply core networking principles including VLANs, routing basics, STP, ARP, link aggregation, and network segmentation. Maintain DNS, DHCP, and domain communication services across multinetwork Perform datacentre operations such as cabling, hardware installation, config Contribute to infrastructure and network projects, upgrades, and continuous ITIL practices.Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies, DNS, Proven expertise supporting and administering HyperV environments, including cluster management, system builds, virtual networking, and troubleshooting. Experience providing planning, installation, configuration, and upgrade support for VMware ESXi and vCenter Server. Microsoft Storage Spaces Direct, with experience in performance monitoring, optimisation, and capacity planning. Experience supporting HCI and converged infrastructure platforms, including Strong understanding of systems management tools including RDS, WSUS, SCCM, SCOM, and their deployment/monitoring processes. Handson experience supporting BAU operational activities across Windows, patching, and software upgrades. Experience working within controlled data centre environments, including system builds, cabling, proactive monitoring, and physical hardware including configuration, troubleshooting, and performance monitoring. Ability to diagnose complex network issues impacting servers, storage, virtual machines, authentication paths, and workstation connectivity. Solid understanding of networking fundamentals: VLANs, trunking, routing Demonstrated ability to support domainintegrated services including DNS, DHCP, Experience with Azure Cloud and/or Oracle Cloud platforms for hybrid Exposure to VMware technologies including ESXi, vCenter, and virtual networking (beneficial but not essential). Experience supporting SAN/NAS storage networking, including fibre channel and Industry certifications such as CCNA/CCNP for networking or relevant vendor enterprise firewall behaviour and policy structures. Familiarity with softwaredefined networking concepts, segmentation models, Experience working with complex datacentre networking topologies including Linux operating system knowledge and administrative capability. Experience using monitoring or orchestration tools for network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical ITIL Foundation certification and exposure to ITIL Transition processes….