Ambulance Care Assistant

Role Summary

We are looking for enthusiastic Ambulance Care Assistants to transport non‑urgent patients to and from hospitals, treatment centres and private residences. The role requires a caring, professional attitude and teamwork, with duties performed in a variety of vehicle types.

Responsibilities

• Transport frail or specialist‑needs patients safely to and from health and social care premises.
• Work independently or as part of a two‑person team.
• Ensure a professional and caring environment for all patients.
• Operate vehicle safely, complying with all road regulations.
• Attend a 3‑week paid training course (Monday–Friday) covering clinical and patient‑transport training to become a ‘First Person on Scene’.
• Attend training and training sites in the Bedfordshire–Hertfordshire–Essex–Norfolk–Suffolk and Cambridgeshire region.

Qualifications

• Full UK manual driving licence with a minimum of one year’s driving experience.
• Maximum of 3 penalty points will be considered for a minor motoring offence.
• Previous experience in a caring profession and demonstrated customer‑care and communication skills.
• Ability to adapt to flexible, discreet and sometimes humorous situations.
• Local knowledge of the area of employment is an advantage.

Training

The initial 3‑week paid training includes clinical duties, patient transport proficiency, and practical driving skills. A complete uniform is provided.

EEO Statement

We encourage applications from under‑represented groups, including Black, Asian, other ethnic groups, individuals with a disability, and LGBTQ+ individuals who meet the specific criteria. We value diversity and support flexible working requests where possible.

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