We are looking for dedicated, enthusiastic individuals who want to help Team Countess provide safe, kind and effective care to join us. The right candidate will be provided with a 7‑day Healthcare Assistant Induction, introducing you to the Trust and ensuring that you settle into your new role. Successful candidates will be provided with resources and guidance to ensure completion of the national mandatory Care Certificate within 6 months of appointment.
Are you looking to join Team Countess as a Healthcare Support Worker? We are seeking dedicated, motivated and hardworking individuals to join our Healthcare Support Worker workforce. There are two pathways into a Band3 role, depending on qualifications and experience:
Qualified or Experienced Healthcare Support Worker
Salary: Agenda for Change Band3
Trainee Healthcare Support Worker
Salary: National Living Wage (up to 6 months)
Eligibility – Qualified or Experienced Route
- NVQ Level3 in Health and Social Care, completed via a government‑regulated accredited organisation (as listed on Find a regulated qualification – GOV.UK)
- A minimum of 2 years’ substantive experience (not Bank or Agency) as a Healthcare Support Worker or Nursing Assistant in an acute NHS setting (experience may be at Band2),
- A minimum of 3 years’ substantive experience in a UK community care setting (e.g. nursing or residential homes), providing adult patient care and undertaking comparable duties.
Experience
- Applicants without an NVQ Level3 may be considered if they have either:
- A minimum of 2 years’ substantive experience (not Bank or Agency) as a Healthcare Support Worker or Nursing Assistant in an acute NHS setting (experience may be at Band2),
- A minimum of 3 years’ substantive experience in a UK community care setting (e.g. nursing or residential homes), providing adult patient care and undertaking comparable duties.
The Trust’s services are provided from three locations:
- The Countess of Chester Hospital: providing 473 general and acute beds.
- Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery.
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