NHS Greater Glasgow and Clyde – Healthcare Support Worker
We are looking for an enthusiastic Healthcare Support Worker to join our dedicated team at Glasgow Royal Infirmary. This rewarding role offers the opportunity to provide direct patient care and support within a busy clinical environment, helping to deliver safe, effective and person‑centred care.
Key Responsibilities
- Provide high‑quality personal care and support to patients with dignity, compassion and respect.
- Assist patients with activities of daily living, including feeding, bathing and mobility needs.
- Support Registered Nurses and other members of the multidisciplinary team in delivering patient care.
- Observe and report changes in patients’ physical and emotional wellbeing.
- Maintain accurate patient records and contribute to effective communication within the clinical team.
- Assist with housekeeping duties, stock control and the safe use of equipment within the ward environment.
- Follow all NHSGGC policies, procedures and infection prevention measures to ensure patient and staff safety.
Qualifications & Experience
- SVQ II qualification in a relevant area or equivalent experience gained through training and practice.
- Ability to work effectively in a busy healthcare environment while maintaining high standards of care.
- Excellent verbal and written communication skills with the ability to build positive relationships with patients and colleagues.
- Good observation skills with the ability to recognise and report changes in a patient’s condition.
- Understanding of confidentiality, dignity, respect and person‑centred care principles.
- Ability to work collaboratively as part of a multidisciplinary team and under the supervision of a Registered Nurse.
- Caring and compassionate approach; experience in a caring role or environment is advantageous.
Contract & Working Pattern
Full‑time 36 hours or part‑time 33.18 hours available on a permanent contract. Shift pattern: rotational, fully flexible. The salary is pro‑rata for part‑time hours.
Benefits
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
- Membership of the NHS Pension Scheme, including life insurance benefits.
- Salary Sacrifice Car Benefit Scheme.
- Development opportunities including study bursaries, e‑learning and classroom‑based courses.
- Enhanced pay for working public holidays.
- NHS discounts on a wide range of goods and services.
- Confidential employee support and assistance, including counselling and psychological therapies.
Equality & Diversity
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We welcome applications from the Armed Forces Community as a Forces Friendly Employer.
Sponsorship
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde can only issue a Certificate of Sponsorship where these are met.
Contact
For an informal discussion, contact A’Lana Gregg, Senior Charge Nurse, 0141 451 5319 or Alana.gregg@nhs.scot.
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