Clinical Governance Assistant

At DHU Healthcare, every role matters. We’re a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities.

Responsibilities

• Proactively provide administrative services and undertake clerical duties in a professional, timely manner.
• Maintain manual/computerised records as required to a high standard.
• Prepare appropriate reports, briefing papers, documents and presentations as required.
• Provide effective and appropriate communication between the Clinical Governance department and other parts of the organization and external bodies.
• Support with locating telephone calls for the investigation of complaints, queries and incidents.
• Answer queries on complaints and incidents from outside agencies and DHU managers using agreed protocols and standards in an efficient and courteous manner.
• Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of The Data Protection Act and Information Governance.

Qualifications

• 4 GCSEs Grades A-C or equivalent including English and Maths.
• Competence in office system development and maintenance.
• IT literacy skills in Word, Excel and Powerpoint.

Diversity & Inclusion

Great work happens when everyone feels seen, supported, and valued. We welcome colleagues from all backgrounds and proudly support the Armed Forces community. Inclusion and belonging are essential to our values, and together we make the difference. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process.

Apply today and start shaping the future of care.

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