Civil Service Apprentice: Customer Service & Procurement

HM Prison & Probation Service is offering an apprenticeship within the Civil Service to learn customer service practices and related sales, marketing, and procurement concepts. The programme runs for about one year, with eight positions available.

Applicants should have GCSE English and Maths (grade 4 or above) and be eligible for the Level 2 Customer Service Practitioner apprenticeship. The role provides industry-relevant training and a clear pathway into Civil Service roles.

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