Overview
Assistant Practitioner for Point of Care Testing (POCT) works as part of a multidisciplinary team across DHU Healthcare Urgent Treatment Centres, supporting the delivery of essential POCT equipment and services 24/7. The role involves maintaining, troubleshooting and calibrating POCT instruments, managing consumables, delivering training and ensuring quality assurance processes are met.
Key Responsibilities
- Provide day‑to‑day support and troubleshooting for POCT equipment including blood analysers, glucose devices, urinalysis and pregnancy tests.
- Assist in management of ordering, replenishment, storage and documentation of all POCT equipment and consumables.
- Conduct equipment assurance checks, calibration and internal and external quality control (QC) and quality assurance (QA) processes as per schedule.
- Perform validation and verification of new or replacement equipment for projects and developments.
- Deliver user training for clinical staff and maintain training records.
- Prepare and record QC and QA documentation, audit findings and action plans.
- Report missing or damaged equipment and coordinate with manufacturers for repair or replacement.
- Attend operational and team meetings, share best practice and contribute to policy development.
- Ensure compliance with all company policies, procedures and statutory requirements.
Qualifications and Experience
Minimum qualifications: 4 GCSEs grades A‑C (or equivalent) including English and Maths, NVQ Level 3 in Clinical Laboratory Support (or equivalent); preferred: foundation degree, IBMS Certificate of Achievement. Minimum 5 years’ experience in a similar POCT or laboratory support role, with demonstrable experience in POCT analyser management, training staff, audit, phlebotomy and communication with varied stakeholders.
Skills & Competencies
- Strong organisational and time‑management skills, able to prioritise workload.
- Excellent written and verbal communication, with effective telephone manner.
- Proficient with IT and common software (Word, Excel, email systems).
- Accurate record keeping, attention to detail and ability to maintain confidentiality.
- Problem‑solving, initiative and adaptability to changing service needs.
- Ability to work independently and as part of a wider team.
- Resilience to high‑pressure environments and unsocial hours.
Practical Requirements
- Full UK driving licence, with ability to travel between all UTC sites.
- Willingness and ability to work unsocial hours and flexible rosters.
- Acceptability of a Disclosure and Barring Service check and compliance with the Rehabilitation of Offenders Act.
Benefits
- NHS pension scheme (maintaining existing pot and holiday entitlement for transfers).
- Free secure parking at most sites.
- Birthday leave and Health Cash Plan – covering dental, optical, therapy and 24/7 GP access after six months.
- Wellbeing perks, flexible working and salary‑sacrifice car leasing with low‑emission options.
- Enhanced maternity and paternity leave.
- Rewarding referral programme and extensive learning opportunities via the DHU Academy.
- Career progression paths and tailored training programmes.
Legal & EEO Statements
The role requires a Disclosure and Barring Service check and complies with the Rehabilitation of Offenders Act (Exceptions Order) 1975. DHU Healthcare provides equal opportunities, supports diversity and encourages applications from the Armed Forces, NHS pension holders and individuals with disabilities. We are a Disability Confident Employer and welcome candidates to discuss any support or reasonable adjustments needed during recruitment.
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