Pharmacy Technician Band 4-5 Progressive role
As a member of the Pharmacy technician team, you will provide safe and effective pharmacy support to the dispensary and adult wards within UHBW. You will develop your existing professional, technical and clinical skills through your own continuing professional development to provide a service of excellence to both patients and staff alike.
This role includes four days a week commitment to dispensing and checking of medicines within the dispensary and one day a week embedded in one of the ward-based adult clinical teams: medicine, surgery, cardiac services and critical care.
The post holder will be required to work shifts including late duties, weekends and Bank Holidays on a rota basis.
Progression from a band 4 to band 5 will be subject to successful completion of the 4/5 pathway framework.
Main duties of the job
- Provide patient-facing pharmacy services within specialist clinical teams.
- Complete medicines reconciliation and verify medication histories.
- Support safe and effective use of medicines throughout admission and discharge.
- Assist pharmacists in identifying and resolving medication-related issues.
- Support Patient Own Drugs (PODs) and One-Stop Dispensing (OSD) schemes.
- Undertake final accuracy checking of dispensed medicines where accredited.
- Liaise with patients, carers, ward staff, prescribers and community healthcare providers.
- Prioritise workload to ensure timely and safe patient care.
- Maintain accurate records using pharmacy and electronic patient systems.
- Support staff training, induction and supervision.
- Participate in audits, quality improvement and service development initiatives.
- Maintain professional competence through continuing professional development.
- Work collaboratively across pharmacy services to ensure effective service delivery.
Responsibilities
- Dispense medication accurately for inpatients, outpatients, day cases and patients being discharged.
- Assess prescriptions for completeness and clarify discrepancies with pharmacists, prescribers and nursing staff when appropriate.
- Accurately generate dispensing labels and assemble medicines according to prescriptions and SOPs.
- Maintain accurate dispensing records using pharmacy computer systems.
- Ensure all medicines are supplied safely and within required timescales.
- Participate in ward-based pharmacy services, including management of patients’ own drugs and One-Stop Dispensing schemes.
- Support the timely discharge of patients by facilitating prompt medication supply.
- Maintain high standards of accuracy in all pharmacy activities and undertake final accuracy checks where authorised.
- Identify and report dispensing incidents, near misses and risks.
- Contribute to service improvement and patient safety initiatives.
- Monitor and maintain stock levels within dispensary and ward areas.
- Ensure medicines are stored correctly and securely, and participate in stock rotation and expiry date checking.
- Assist with receipt, storage and distribution of pharmaceutical products and manage controlled stationery and emergency stock items.
- Communicate effectively with patients, carers and healthcare professionals, responding professionally to medication and supply enquiries.
- Escalate complex clinical or operational issues to senior staff and maintain confidentiality in compliance with Information Governance requirements.
- Support the induction and training of pharmacy assistants, apprentices and new staff, sharing knowledge and promoting good practice.
- Maintain accurate electronic records and ensure data quality and compliance with Trust documentation standards.
Education and Qualification
- Registered Pharmacy Technician with the General Pharmaceutical Council (or in-process).
- Evidence of continuing professional development.
- Accredited Medicines Optimisation Technician (essential within 12 months of appointment).
- Accredited Accuracy Checking Technician (essential within 12 months of appointment).
Knowledge, skills and abilities
- Good oral and written communication skills.
- Strong interpersonal skills.
- Good time‑management abilities.
- Ability to work alone and in a team.
- Flexible and adaptive approach.
- Committed to providing a high‑quality pharmacy service.
- Evidence of self‑motivation and direction.
Experience
- Previous experience of working within a clinical patient‑facing environment.
- Proven ability to dispense medicines accurately without errors.
- Previous experience of supporting, training and teaching of others.
- Previous participation in audit or quality improvement work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Full‑time, Flexible working, Compressed hours.
Reference number
387-DT0757-NG
Job locations
Southmead, Bristol city centre, Weston.
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