Clinical Support Worker Higher Level
The closing date is 23 July 2026.
2*25.5 hours per week & 1*17 hours per week.
3 x part time vacancies have arisen for Clinical Support Workers Higher Level to join the dynamic multidisciplinary gynaecology outpatient team at the Friarage Hospital providing cross site cover at the James Cook University Hospital as and when required.
The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.
The service runs 5 days per week 08:30 – 17:30.
The gynaecology outpatient department is a busy unit providing care for patients experiencing a wide range of gynaecological conditions requiring treatment, including: Colposcopy, Hysteroscopy, Urodynamics and Urogynacology.
The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision.
Main duties of the job
Applicants will demonstrate a genuine desire to work within this specialty and must be committed to delivering high-quality compassionate care to women and their families within the service.
Applicants will be an active member of the multidisciplinary team and should be able to demonstrate a range of skills to meet the need of our patients in a caring environment that promotes dignity, privacy and respect. Responsibilities would include setting up of general and specialist clinics and equipment, venepuncture, assisting with procedures and processing specimens. A comprehensive training and competency package would need to be completed.
Training and competency packages would need to be completed.
Applicants will be required to contribute to ongoing development and improvements within the service.
Please note that this vacancy will close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations. Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support ‘Making Every Contact Count’ approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Knowledge & Skills
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality.
- Knowledge of Safeguarding.
- Ability to demonstrate the importance of holistic person-centred care & related procedures.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Working knowledge of legislation underpinning care provision.
- Familiarity with current NHS and social care policies.
- Working knowledge of STHFT policies and procedures.
Qualifications & Training
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care Certificate (if you don’t hold this certificate, you would be expected to complete this during your first 6 months of employment)
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. – Theoretical knowledge – Experience of a range of care and related procedures – clinical observations – knowledge of relevant legislation
Experience
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
South Tees Hospitals NHS Foundation Trust
£25,760 to £27,476 a year (pro rata)
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