Introduction
Drive your career forward with this exciting apprenticeship opportunity. Our service technicians/mechanics are involved in all aspects of maintenance and repair, from routine servicing to complex diagnostics and repairs to our customers’ vehicles.
About the Employer
Audi is an exceptional brand fueled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There has never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us delight our customers.
What You’ll Do
The service department is vital to the success of our business. From right‑first‑time fixes to delivering excellent customer service, our service technicians/mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults.
- Testing of parts and systems to ensure correct working.
- Following checklists to ensure all critical parts of vehicles are examined.
- Carrying out bumper‑to‑bumper overview, service, and inspection.
- Maintenance of electronic systems including on‑board entertainment systems.
- Undertake repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
- Completion of legible and accurate paperwork for the customers’ and centre’s records.
- Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading‑edge modern technology, our range will provide you with a varied technical training experience to build your skills as a service technician/mechanic.
Personal Skills
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer service
- Interest in vehicle engineering
Training Outcome
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem‑solving skills
- Analytical skills
- Logical thinking
- Team working
Qualifications
- Essential – GCSE English – 4/CE
- Essential – GCSE Maths – 4/CE
- Essential – GCSE Science – 4/CC
Course Information
- Course: Motor vehicle service and maintenance technician – light vehicle (Level 3)
- Level: 3
- Route: Engineering and manufacturing
- Apprenticeship Level: Advanced
- Training Provider: INSPIRO LEARNING LIMITED
Working Arrangements
- Working Week: Monday – Friday, 08:30 – 17:30 (possibility of Saturday working and/or shifts). Working week will be confirmed on application.
- Expected Duration: 3 Years
#J-18808-Ljbffr…