Financial Assessment Revenue Officer

Responsibilities

• Carrying out detailed assessments and reviews
• Ensuring that care charges are fair and manageable
• Supporting revenue recovery and debt resolution
• Working alongside people receiving Adult Social Care services
• Providing detailed advice and guidance on revenue processes and the Care Act

Requirements

• Provide effective customer service, giving clear and succinct advice, responding appropriately to customers’ needs
• Communicate effectively with a range of people in a clear, concise and accurate manner
• Demonstrate knowledge of debt recovery processes, money advice services, budgeting, and financial and account procedures
• Plan and organise a varied workload for self and others, working to short deadlines

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