Service Charge Officer
Location: Hybrid, Bradford, in the office approximately once a month.
Salary: £27,554 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm
What You’ll Be Doing
- Supporting the preparation of service charge budgets, forecasts and year‑end accounts.
- Assisting with the calculation and allocation of service charge costs in line with occupancy agreements and regulatory requirements.
- Maintaining accurate financial records and service charge data.
- Producing customer communications and financial information with a high level of accuracy.
- Investigating and resolving discrepancies and identifying potential issues.
- Supporting key finance processes and ensuring deadlines are met.
- Working closely with the Service Charge Accountant and wider Finance team to deliver excellent customer outcomes.
- Contributing to continuous improvements in systems, processes and reporting.
Salary
The spot salary for this post is £27,554 per annum for applicants who fully meet the requirements of the post. If you are still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
- Intermediate to advanced Excel skills, including experience working with formulas, large datasets and data manipulation.
- Strong reporting and analytical skills, with the ability to identify trends, investigate discrepancies and ensure data accuracy.
- A high level of attention to detail and a commitment to producing accurate work.
- The ability to manage competing priorities and work effectively to strict deadlines.
- A sound understanding of accounting and financial principles.
- Strong customer service and stakeholder management skills, with the ability to build positive working relationships.
- Experience using finance systems and working with financial data.
- Part‑qualified in a relevant accounting qualification (or actively working towards qualification).
The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.
Interviews
Stage 1: A Place to Connect – A Teams interview with the hiring manager. Planned date: 30th July via Teams.
Stage 2: A Place to Show Your Strengths – A role‑related assessment and behavioural and scenario‑based interview focused on how you apply your knowledge to real‑life situations. Planned date: 10th August at our Bradford office.
Benefits
- Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future‑focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family‑friendly policies – Enhanced parental leave, flexible working options, and support for work‑life balance.
- Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We believe diversity makes us stronger and we are committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Please note candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship license.
For queries about the role, please email PeopleServices@accentgroup.org.
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