Support Security Officer

Support Security Officer (Leeds area, split shifts)

£13.45 per hour.

Job Overview

Provide security services to protect the customer’s property, people and assets in accordance with the site’s Assignment Instructions (AI’s) and any subsequent updates.

Responsibilities

• Protect customers’ property, people and assets by following the Assignment Instructions and any changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer, ensuring full responsibility and accountability to help retain the contract.
• Undertake additional training for continuous self‑development.

Operations

• Comply with all policies, legal and regulatory requirements as directed by the Security Account Manager and UK law.
• Carry out all tasks and duties on site as defined in the published Assignment Instructions.
• Review the Assignment Instructions for changes and propose amendments that improve service levels.
• Hold and display a front‑line licence (Security Guarding or Door Supervision) and a CCTV PSS SIA Licence at all times while on duty. Renew licences 16 weeks before expiry.
• Follow instructions and procedures without unnecessarily challenging authority.
• Work systematically, methodically and orderly.

Training

• Complete all required competency training.
• Engage in further training directed by the Security Account Manager to enhance professional development.
• Use technology to achieve key work objectives and expand job knowledge.

Security and Health & Safety

• Identify and report Health & Safety hazards or potential hazards immediately.
• Remain alert to threats or changes in the work environment and take appropriate action to reduce disruptions, loss or damage.
• Use common sense and initiative; involve others if a situation becomes threatening.
• Maintain professional conduct during difficult situations and with challenging customers.
• Record accurate notebook entries promptly after incidents for use in Incident Reports.
• Adhere to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls occur at the allocated times as specified in the Assignment Instructions.
• Call emergency services and the Communication Centre to report all incidents.

Qualifications

• Previous security experience.
• SIA licence.
• SC clearance desirable.

Benefits

• Flexible benefits scheme with options such as dental insurance, dining cards, coffee clubs, and technology products.
• Virtual GP for you and household members, available by video or phone.
• Salary Finance scheme: access 50% of your earned pay before payday for a small fee, plus competitive loans.
• High‑street discounts from thousands of retailers and gyms via the MiDeals platform.
• Cycle‑to‑work scheme.
• Life cover: greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan (potential free shares).
• Recognition through Mitie Stars, with monthly cash prizes and a chance to win £10,000 at year end.

Equal Employment Opportunity

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know by emailing at (email protected).

#J-18808-Ljbffr…