Client Liaison – Japanese Services

Company Overview

A London-based international law firm providing corporate legal services across a wide range of practice areas. The firm has a dedicated Japanese Services team supporting Japanese clients with their UK and cross-border business needs, offering bilingual expertise and tailored client service.

Role Overview

This role sits within the Japanese Services team and focuses on client management, case administration, and business development support. You will act as a key liaison between clients and solicitors, ensuring smooth communication and high-quality service delivery. The position also offers exposure to marketing and event coordination, providing broader business experience beyond administrative duties.

Responsibilities

• Support client and matter onboarding in collaboration with BD teams and lawyers
• Maintain and organise case files and documentation
• Act as a primary point of contact for clients, handling enquiries promptly
• Translate legal and business content between English and Japanese
• Prepare proposals, newsletters, and marketing materialsCoordinate and support seminars, webinars, and networking events
• Maintain client databases, reports, and documentation
• Liaise with the accounts team to process invoices accurately and on time
• Provide cover for team members when required
• Perform general administrative duties as needed

Required Skills & Experience

Must have

• Fluent Japanese and English (both written and spoken for professional use)
• Experience in a client-facing role (UK or Japan)
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to multitask and work collaboratively in a team

Nice to have

• Knowledge of UK or Japanese law
• Experience in event coordination or marketing support
• Experience in a B2B client services environment

Language Requirements

• Japanese: Native or near-native level for client communication and translation
• English: Professional level for internal collaboration and documentation

Location & Work Style

• Location: London
• Work Pattern: Office-based

Additional Notes

• Opportunity to work closely with Japanese corporate clients in the UK
• Exposure to legal, business development, and marketing functions
• Ideal for candidates seeking a hybrid role across administration and client services
• We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.

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