Frontline Support & Trust Ops

Company: Forlais Group Ltd
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Job Description:

Forlais Group Ltd is seeking a customer-support professional to lead and coordinate EvaEsi user care from the UK. You will manage the support inbox, resolve billing questions, and address account issues while crafting clear, helpful replies.

You’ll escalate complex problems to the appropriate teams and help surface recurring patterns to the product team, contributing to a smoother user experience.

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Posted: July 13th, 2026