Job Title
Team Business Lead
Work Location
London, Farringdon – Hybrid with 3 days in office. Tuesday and Thursday are anchor days.
Start Date
ASAP
About the role
Whalar is the leading, most awarded, independent Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators. We go beyond the conventional social and influencer strategy, using technology and methodology to tap into the pulse of communities, uncover nuances that move culture, and connect brands in unforgettable ways. With hubs in London, Berlin, New York, and Los Angeles, our global reach spans clients such as Diageo, eBay, Nike, Oatly, Skyscanner, Twinings, Uber, and Vodafone. Learn more: https://www.whalar.com/.
Day‑to‑day responsibilities
- Client Leadership & Revenue Growth
- Drive revenue growth and lead senior client relationships across a portfolio of key UK accounts.
- Collaborate with the Senior Business Lead Director and Client Services Director to plan, develop, and execute strategies that maximise portfolio growth.
- Allocate incoming new client responsibilities between yourself and the supporting Senior Business Lead to ensure balanced management.
- Monitor Pod performance against goals and adjust strategies as necessary.
- Client Onboarding and Relationship Management
- Partner with Business Development to onboard new clients into the Pod, building long‑term, profitable, and trusted relationships.
- Engage with Marketing Procurement teams to establish sustainable commercial models that deliver value for both clients and the business.
- Sales Pipeline and Profitability Management
- Manage the Pod sales pipeline, ensuring excellent forecasting and pipeline hygiene.
- Review monthly campaign profitability and implement plans to maximise ROI.
- Operational Excellence
- Collaborate with Business Affairs and Finance to keep partnership programme paperwork accurate and up to date.
- Work with the Pod CS Director and Senior Business Lead to establish a business rhythm that prioritises team resources and fosters collaboration.
- Strategic Leadership and Innovation
- Lead the development of innovative, market‑leading strategies that differentiate Whalar and deliver exceptional client outcomes.
- Stay ahead of emerging trends in the Creator Economy and proactively offer creative business solutions to clients.
- Organise and lead Creator Economy learning sessions, leveraging the broader Whalar team to inspire and educate clients.
What we’re looking for
- 10+ years agency or platform experience focused on business development.
- Strong experience in creative advertising partnerships at a senior level, including leading contractual negotiations. Experience at an Influencer, Social, PR or Creative agency or Platform is preferred.
- Strategic thinker capable of seeing the big picture and using data effectively to drive decision‑making.
- Appreciation of creativity and culture with a deep understanding of creator marketing within the broader marketing ecosystem.
- Excellent communicator and active listener, with a natural storytelling ability to build trust and rapport with stakeholders at all levels.
- Demonstrable team management and leadership experience.
- High EQ with a growth mindset; the capacity to adapt to changing market conditions and business needs.
Our values
At Whalar, diversity, equity, and inclusion (DEI) form the foundation of our culture. We champion respect, empathy, and belonging, hiring individuals of all backgrounds and empowering them to thrive, challenge stereotypes, and break societal barriers.
The perks
- Private medical insurance
- Health cash plan
- 25 days of PTO, sick days, and winter break
- Private pension scheme
- Monthly phone/internet reimbursement
- Professional development stipend
- Home office allowance for new joiners
- Enhanced maternity (up to 22 weeks) and paternity (up to 16 weeks) leave
- Reduced fee gym membership (near office)
- Life assurance
- Workplace nursery scheme
- Volunteer days
- Social programmes
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