Customer Care Advocate — Hybrid & Flexible Hours

MISSOMA, a London-based demi-fine jewellery brand, seeks a customer care advisor who is customer-focused and a natural problem solver. You’ll be the first contact, report to the Customer Care Manager, and help deliver outstanding service.

You will handle inquiries across email, phone and LiveChat, respond within four hours, chase deliveries, manage returns, and log feedback to improve cross‑department processes. This is a hybrid role at our West London HQ with a generous staff discount.

#J-18808-Ljbffr…