We’re looking for a proactive, highly organised and people‑focused Support Officer to join the Mayor’s Office at the Greater Lincolnshire Combined County Authority. This role is primarily office‑based in Lincoln, with occasional travel across Greater Lincolnshire.
Overview
The Support Officer will be a trusted source of support for the Mayor and the wider Mayor’s Office team, playing a key role in coordinating the Mayor’s diary and engagements, preparing briefings, and ensuring the smooth running of a busy, high‑profile office.
Responsibilities
- Act as the first point of contact for the Mayor, managing a busy and varied diary.
- Organise meetings, events and visits, creating positive experiences for stakeholders and partners.
- Prepare briefings, reports and correspondence that support informed decision‑making and successful engagement.
- Handle sensitive and confidential information with discretion, professionalism and sound judgement.
- Support the handling of enquiries and casework from residents, businesses and stakeholders.
- Build positive relationships with internal and external partners as a representative of the Mayor’s Office.
- Work collaboratively with colleagues across the Authority to ensure a coordinated and responsive service.
- Support communications activity, including gathering content and identifying opportunities to showcase the Mayor’s work.
- Maintain accurate records within casework management systems and monitor progress to ensure timely responses and outcomes.
Qualifications
- Experience in an administrative, executive support, secretarial or casework role.
- Strong organisational skills and the ability to manage competing priorities effectively.
- Excellent written and verbal communication skills.
- Experience of building positive relationships with a wide range of stakeholders.
- Good working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, Outlook and Visio.
- Understanding of local government, public services or the political environment is advantageous.
- A relevant qualification or equivalent experience.
Right to Work
These roles are not eligible for Skilled Worker visa sponsorship. Applicants must therefore have the existing right to work in the UK at the time of application and for the duration of employment.
Equality and Accessibility
We welcome applications from everyone. If you need a reasonable adjustment at any stage of the process, please let us know and we will make arrangements.
Employer
Greater Lincolnshire Combined County Authority (GLCCA). This role is with GLCCA, not with Lincolnshire County Council.
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