Site Technician

Responsibilities

• Assist the team on site with the hard services required by the client.
• Represent the hard services team and ensure successful site support for all engineering requirements.
• Ensure Specialist Vendor service visits are completed efficiently, quality of work inspected, and recommendations communicated to the Account Manager.
• Carry out Planned Preventive Maintenance (PPM) tasks and adhere to compliance guidelines, statutory acts and regulations.
• Accurately report all completed work orders, recording any critical spares or stock items used.
• Utilize the Corrigo platform.
• Deliver a high level of customer‑focused service and participate in additional training as required.
• Complete weekly reports, noting significant events or activities and communicating them to the JLL FM team and the Account Manager.
• Participate in Health and Safety compliance activities such as hazard/near‑miss reporting and scheduled Toolbox Talks.
• Ensure compliance with JLL MEP processes and procedures on all relevant work orders, and maintain risk‑management documentation (MOP, SOP or EOP) for all critical works.
• Liaise with the account manager when ordering M&E components for remedial or corrective works.
• Take ownership of areas (including all plant rooms) under Integral control, ensuring they are brought up to and maintained at the required site standards.
• Efficiently and effectively complete CAFM work orders allocated within the agreed SLA.

Qualifications

• Minimum of 5 years relevant experience in Facilities Environments.
• Electrical/Mechanical HVAC Engineering apprenticeship or equivalent C&G points 1 & 2, F‑Gas equivalent or exceeds.
• 18th Edition IEE: Wiring and Installation C&G 2391 test and inspection.
• BS 7671:2001 for inspection, testing and certification.
• Excellent communication skills and the ability to deal with all levels of staff.
• Proactive in achieving the highest standard of operation.
• Good IT and report‑writing skills.
• Ability to work under pressure while remaining calm and clear‑thinking, delivering required services within time constraints.

Benefits

• Overtime at 1.5× on weekdays and 2× on weekends, with a day off in lieu on bank holidays.
• Standby rate of £15 per day and £50 on bank holidays.
• 24 days holiday plus bank holidays (pro‑rated into shifts for shift workers).
• Option to buy and sell holidays – buy 5 days, sell 2 days.
• Life assurance.
• Auto‑enrolment company pension scheme.
• Employee Assistance Program (EAP).
• Cycle to work scheme.
• Purchase an electric vehicle via salary sacrifice.
• Employee discounts with various brands.
• Learning and development programmes, training and career opportunities.

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