IT Infrastructure and Security Technician

Join a forward-thinking organisation as an IT Infrastructure & Security Technician. Support critical systems, strengthen cyber security, and grow your career in a varied, hands‑on role with real progression opportunities.

IT Infrastructure & Security Technician – Whitstable,£30,000–£35,000 per annum.

Benefits

• Company pension
• Salary sacrifice holiday purchase
• Long service awards
• Flexitime
• Employee assistance programme
• Mental wellbeing programme
• Life assurance
• Vaccinations
• Staff restaurant

Key responsibilities

• Maintain and monitor IT infrastructure including networks, servers and user devices
• Support LAN, WAN, switches, Hyper‑V, SAN and telephony systems
• Troubleshoot and resolve infrastructure and security incidents
• Assist with patching, updates and vulnerability remediation
• Support audit preparation including Cyber Essentials Plus, ISO27001 and GDPR
• Maintain security controls, policies and documentation
• Assist with IT stock management and procurement
• Support security awareness and training tracking
• Work with wider teams to resolve incidents in line with SLAs

What we are looking for

• Minimum 3 years’ experience in an IT role
• Strong problem‑solving and communication skills
• Willingness to learn and develop new technical skills
• Experience with helpdesk systems and ticketing tools

Desirable

• Knowledge of O365, Hyper‑V, Meraki or endpoint management tools
• Understanding of cyber security frameworks and practices
• Relevant qualifications such as CompTIA Security+

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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