Graduate IT Support: 1st Line Service Desk with Training

Ascent People Ltd in the East Midlands is seeking a Graduate IT Support / Service Desk Analyst to join a high-volume environment near Nottingham. The role offers up to £20,000 plus training and benefits, with a clear path for progression.

You will learn and apply ITIL-aligned service desk practices while supporting Windows and MS Office, logging tickets promptly, and contributing to knowledge base improvements.

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