Freight Forwarding Operator

About Us

AGI Global Logistics is one of the fastest-growing logistics companies in the UK.

• 10 offices across the UK and Europe
• 100 team members delivering expert road, sea, and air freight solutions

As we continue to grow, we are looking for talented individuals to join our team.

The Role

This is an exciting opportunity to support our Southampton office with its operational needs.

We are looking for someone with experience in freight forwarding operations who can start making an impact from day one.

Key Responsibilities

• Managing and processing multimodal shipments
• Booking shipments with shipping lines, agents, and hauliers
• Providing exceptional customer service—tracking shipments and keeping clients updated
• Handling customs clearance processes for imports and exports
• Creating orders, negotiating rates, and managing invoices
• Maximizing profit margins across accounts and shipments

What We Offer

• Salary negotiable depending on experience
• 25 days holiday plus bank holidays (increasing with service)
• Contributory pension scheme
• Cycle to Work scheme
• Contributory Health Cash Plan and Private Healthcare
• Employee Assistance Programme
• Long Service Rewards
• Recognition initiatives and rewards
• Friendly and sociable team environment
• Smart casual dress code
• On-site parking
• Unlimited free tea and coffee (plus regular cake and biscuits)

What you will bring

• Experience in freight forwarding operations is desirable
• Experience in multimodal freight forwarding operations is desirable
• Knowledge of customs clearance processes (preferred but not essential)
• Strong understanding of transport and global logistics
• Excellent communication and customer service skills
• Strong negotiation skills to secure the best deals
• Ability to build and maintain strong client relationships
• Highly organised, detail-oriented, and able to meet tight deadlines
• Strong IT literacy and ability to work in a fast-paced environment

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