Leica Microsystems is seeking a Customer Service Advocate to serve as the interface between customers, the field service team, and internal departments. This on-site role in Milton Keynes focuses on ensuring timely service delivery and customer satisfaction.
You will act as Service Dispatcher/Planner for regional Field Service Engineers, coordinating appointments with spare parts and field engineers, while aligning with KPIs and system tools (SFDC and SAP).
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