Customer Service Advisor

Are you looking for a varied customer facing / customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you? If so, then it would be worth you reading on……

Our client is an international manufacturer with a large car service and showroom. This is a well-respected / well established and well-known car retailer. They have a rare opportunity to join their car servicing team as a Customer Service Advisor

• The role of the Customer Advisor / Service Advisor is to ensure that customer receives a first-class experience of customer service. Other aspects include
• Deal with customer queries in a timely manner
• Liaise with customers via phone , email and in person
• Booking vehicles in for service and other works
• Other duties needed to support the function of the service division

Previous Experience / Skills –

• Industry knowledge – Dealership or similar
• A strong communicator via phone, email and in person
• Some customer service experience

Our client offers a varied role with progression and training. They also offer a great benefits package including bonus potential of £5,000 plus a highly subsidised car scheme

Please note this is a site based role!

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