We are seeking a proactive and organised Business Support Assistant to join our hospital social work team on a temporary basis. In this role, you will provide essential administrative support to social workers. The successful candidate will have strong communication skills, attention to detail, and the ability to work effectively in a fast‑paced environment. Experience in an administrative role within health or social care is desirable.
This post is Temporary until 31st March 2027.
WHAT IS INVOLVED?
The post will be to support the Hospital Social Work teams, working within a team of professional staff who are committed to quality service provision and innovation. Duties will include answering telephone calls, signposting patients, families, and professionals to appropriate services, taking accurate messages and records, and handling general enquiries. You will also be responsible for sending out letters, care plans, and assessments, as well as managing emails, filing, archiving, and a range of general administrative tasks as required by the service.
We encourage you to contact Samantha Devine, email samantha.devine@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
- Applicants will need todemonstrate:
- Excellent time management and organisational skills
- Experience of, working in a fast paced environment
- Excellent communication skills
Required Qualifications
- Must hold Level Two NVQ in Business administration or equivalent. Must have previous experience of working in a busy office environment.
Please refer to the attached Person Specification for the full criteria.
Interviews will be held on Week Commencing 27th July 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
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