Overview
We are looking for an enthusiastic, organised and proactive Assistant Practice Manager to join our friendly, well‑established primary care team. This is a 7‑month maternity cover role (potential to extend), beginning mid‑to‑late October, offering an excellent opportunity to further develop leadership and operational management skills within a supportive and forward‑thinking practice. We serve a diverse community of approximately 10,000 patients and work with a multidisciplinary team of GPs, nurses, advanced nurse practitioners, healthcare assistants, medical administrators, pharmacists and pharmacy technicians.
Key Responsibilities
- Support and collaborate with the current Assistant Practice Manager to ensure smooth day‑to‑day operations and a seamless maternity handover.
- Contribute to the continuous improvement of patient services and operational delivery.
- Assist with workforce and HR support, performance management, appraisal writing, staff development, and disciplinary procedures.
- Produce agendas and minutes for meetings and support the development and implementation of policies and procedures.
- Maintain and report operational performance data, claims and reporting.
- Support clinical systems (EMIS and/or Docman) and related IT tasks.
- Handle estates, facilities, health & safety governance and compliance activities.
- Coordinate service campaigns and other additional duties as assigned.
Qualifications and Experience
- Experience in primary care or healthcare management.
- Strong organisational skills with the ability to prioritise and manage a varied workload independently.
- Excellent written and verbal communication skills, including presenting.
- Demonstrated leadership and strategic thinking; able to motivate, train and develop staff.
- Experience in workforce planning for NHS/Primary Care and multidisciplinary team leadership.
- Experience in performance management, including appraisal writing, staff development and disciplinary procedures.
- Relevant health and safety experience.
- High proficiency in IT, including generic systems and experience with EMIS and/or Docman preferred.
- Strong interpersonal skills, empathy and the ability to work under pressure.
- High integrity, loyalty and a commitment to confidentiality.
- Disciplined with a DBS check (required).
Personal Attributes
- Motivated, proactive and solutions‑focused.
- Forward‑thinking, strategic and able to prioritise, delegate and meet tight deadlines.
- Flexible and willing to work outside core office hours.
- Strong sense of professionalism, confidentiality and teamwork.
Legal and Diversity Statement
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability status.
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