Service Coordinator

Job Title: Service Coordinator Location: Stourbridge

As the Service Co-ordinator within our Service Department, you will be responsible for co-ordinating service delivery growth aligned to our Service & Maintenance operations. You will require excellent analytical skills, organisation and the ability to communicate effectively with the wider team, suppliers and clients.

Responsibilities

• Booking PPM visits and updating daily planner
• Placing orders to suppliers and specialist contractors
• Responding to company emails
• Responding to daily customer phone calls
• Actioning emergency call outs
• Updating weekly call out rota
• General department administration
• Any day-to-day duties involved in the running of the service department

Essential Skills

• Strong organisational skills with ability to meet deadlines and changing priorities
• Can demonstrate exceptional attention to detail and efficiency
• Proven IT skills with experience of MS office packages
• Friendly and outgoing personality with the natural ability to engage with customers/clients representing Argus Fire professionally and positively
• Willingness to learn and develop

What Argus Fire Offer

• Competitive salary
• 25 days holiday, plus bank holidays
• Company pension
• Life insurance

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