Customer Service Advisor – Relationship & Upsell Specialist

Sunbelt Rentals UK & Ireland is seeking a Hire Controller to deliver a best-in-class customer service experience. You will manage end-to-end customer journeys, from initial enquiry to post-hire feedback, with a focus on building lasting relationships and identifying upsell opportunities.

You’ll combine product knowledge with practical problem solving in a fast-paced, operation‑driven environment, liaising by phone, email and website requests to help customers achieve their hire goals and

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