Operations Coordinator

Join our Sales Operations team – a great first step into the world of Property Technology and Operations. This role provides an exciting opportunity to collaborate with the Sales team to streamline and enhance operations supporting Sales Associates responsible for property viewings, manage landlord appointments, and ensure top‑tier customer service for our renters.

Responsibilities

• Customer Service and Fostering Relationships – build strong connections with landlords and tenants to ensure scheduled viewings are executed flawlessly.
• Viewings Optimisation – coordinate and arrange travel plans for Sales Associates, seeking opportunities to increase the number of property viewings conducted by the Sales team.
• Customer Communication – keep customers informed with the latest relevant information regarding their appointments.
• Data Accuracy – perform regular audits to maintain accurate property details and access provider information in the system.
• Collaboration – work with the team to optimise and deliver successful viewings to renters.

Qualifications

• Exceptional written and spoken verbal communication skills.
• Enjoy working as part of a team and thrive in a mutually supportive working culture.
• Excellent organisation skills with the ability to prioritise workload.
• Exceptional attention to detail.
• Great decision‑making and problem‑solving skills.

Benefits & Perks

• Discounts for stores, cinema, etc.
• Yearly Half Day Charity Day.
• Office Social Events (Summer and Winter Parties).
• Culture Club events for notable dates (St. Patrick’s Day, Diwali, Movember).
• Mental Health Champions and CSR opportunities.
• On‑site gym access, showers (towels & shower gel), and indoor bike storage.
• Weekly Friday 5pm Happy Hour in the office.
• Opportunities to upskill through our Learning and Development Programme.

Salary & Working Hours

Salary: up to £28,000–£30,000 depending on experience.

Working days: Monday to Friday 9am‑6pm, plus every other Saturday (advanced day in lieu for Saturday work).

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