Sports Betting Shop Manager – Customer Experience Lead

Entain Group is seeking a Retail Customer Service Manager to lead customer service in our Ladbrokes & Coral betting shops, delivering high standards and strong team leadership.

The role reports to the Shop Manager, involves handling bets, cash, product demos, and resolving customer concerns, with a typical rota of 20 hours per week at £13 per hour.

Open to applicants 18+, with prior customer-facing experience; Entain offers a supportive, inclusive workplace with rewards and benefits.

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