Parts Advisor

Read Motor Group is a family‑run business established in 2010, driven by a commitment to customer care.

At Read Motor Group, every member of the team plays an essential role in shaping the customer experience and we have a fantastic opportunity for an experienced Parts Advisor to join our Aftersales department in Kings Lynn.

Key Responsibilities

• Upselling any VHC work reported and Service Plans.
• Calling parts customers and booking them in.
• Ensuring customers are kept up to date.
• Explaining and educating customers on the follow‑up process to encourage response.
• Preparing next day’s jobs, ensuring all parts are stocked and pre‑picked, recalls checked and service‑plan quotes processed.
• Managing card and cash payments correctly and following cash‑handling procedure.
• Ensuring all courtesy vehicles are on site, clean, fuelt, and ready for the next day.
• Liaising with the workshop for progress and technical advice.
• Creating and loading bookings onto electronic diary efficiently and monitoring the function.
• Filing paperwork.

Our ideal candidate will be an effective communicator, have the ability to work on their own initiative and as part of a team, meet deadlines and be self‑motivated with a positive can‑do attitude.

Working Hours

Hours of work are 8:30 a.m. to 5:30 p.m. Monday to Friday, with Saturdays on a rota basis from 8:30 a.m. to 12:30 p.m.

Benefits

• Access to Salary Extras scheme, which includes discounts on shopping, travel and household essentials.
• Support for health & wellbeing with discounted gym memberships and an Employee Assistance Programme.
• Early Pay Scheme, allowing you to access up to £500 of your monthly salary in advance of payday.
• Holiday allowance of 22 days, which can rise up to 25 days per annum (holiday year: 1st January – 31st December).
• Company pension.
• Health & wellbeing programme.
• On‑site parking.

Location: Altyre Way, Humberston, Grimsby, United Kingdom, DN36 4RJ.

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