Ambulance Dispatcher – Bristol

About the Role

Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

Working Hours

Part-time hours will be considered through the flexible working application. The role is 24/7, 365 days a year, with shifts covering weekends, nights and bank holidays.

Qualifications

• 4 GCSEs at C grade or above, including English (or equivalent)
• Good keyboard skills
• Good oral communication skills
• Ability to be tactful and diplomatic as required
• Prepared to work shifts in a 24/7 rota providing cover on weekends, nights and bank holidays
• Ability to work calmly under pressure

What We Can Offer You

• Starting salary of £27,485
• Unsocial hours enhancements (in accordance with NHS Terms and Conditions Agenda for Change section 2)
• Generous NHS Pension Scheme
• 27 days annual leave plus additional bank holiday leave allocated
• Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
• Significant career progression opportunities within the Clinical Hub and wider trust.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime workingGenerous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

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