Tenancy Sustainment Coordinator

Company: Trent & Dove
Apply for the Tenancy Sustainment Coordinator
Location: Burton upon Trent
Job Description:

Position Overview

37 hours per week, up to £29,922 per annum. Temporary post (covering maternity leave).

Benefits

Company Pension Scheme and Private Healthcare.

About the Organisation

At Trent & Dove Housing we go beyond what’s expected of us to transform lives, homes & communities because people deserve to enjoy life, do well and feel respected.

Role Summary

This post will be the first point of contact within our Tenancy Sustainment team and will be responsible for completing assessments, managing the waiting list, keeping regular contact with tenants and providing low level support where necessary.

Key Responsibilities

  • Coordinate the allocation of referrals in accordance with the needs of the tenant.
  • Maintain and manage the waiting list.
  • Provide regular communication with tenants and stakeholders.
  • Offer low-level support as required.

Qualifications & Experience

  • Relevant experience in administration.
  • Highly organized with ability to prioritize tasks effectively.
  • Excellent customer service and IT skills.
  • Strong communication and interpersonal skills.

Awareness of

  • Housing and support
  • Safeguarding Adults and Children legislation, policies and best practice.
  • Basic knowledge of welfare benefits.

Application Deadline

20 July 2026.

Application Policy

We welcome applications from all sections of the Community.

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Posted: July 13th, 2026