Hybrid Customer Service Advisor – Children’s Social Care

Somerset Council is seeking a Customer Service Assistant to join the Children’s Social Care team at County Hall, Taunton. The role operates on a 37-hour week with hybrid working, requiring 1 day in the office weekly after training, and the rest flexibly between home and office.

It is a fixed-term contract for 12 months. Your daily work includes handling electronic referrals, communications with professionals and the public, and liaising with social workers to support safeguarding and child

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