Ground Maintenance Operative

Role – Ground Maintenance OperativeLocation – BirminghamPay – £13.45 per hour PAYE inc Holiday | £17.21 per hour Umbrella Hours – 37 per hour Monday to Friday

Service Care Solutions has an exciting opportunity for an experienced Ground Maintenance Operative to work out of Birmingham on a Temp to Perm basis. Our client is a Housing Association based in Birmingham. The role involves a 37‑hour working week, delivering the duties below:

• Undertake gardening, garden clearance and/or grounds maintenance for a range of properties in accordance with the service specification and works schedule;
• Perform seasonal external maintenance work such as hard landscaping or fencing repairs;
• Support the neighbourhoods team to manage our estates to the highest standards and to the satisfaction of customers;
• Support the sustainability of neighbourhoods by maintaining high standards of presentation.

Responsibilities

• Work as part of a team delivering gardening services for properties and other landlords, achieving agreed timescales and specifications. Duties include grass cutting, clearance, planting, weeding and shrub maintenance using suitable hand tools and mechanical horticultural appliances;
• Undertake external maintenance work such as slab repairs and fencing within agreed timescales;
• Use modern technology on a mobile basis, including alarms and trackers, to support delivery of the role;
• Proactively present schemes to the best standards possible, impacting customer views of the service and the Housing Association as the landlord;
• Continuously seek improved value for money, supporting the Estate Services Manager to ensure the service remains competitive and viable;
• Deliver excellent customer service, responding to enquiries positively and politely, and forwarding to relevant colleagues as needed;
• Collaborate with team members and colleagues across the association to share information, implement best practice and improve service delivery;
• Demonstrate the organisation’s vision, values and behaviours at all times;
• Compile accurate performance or completion information for the team manager;
• Achieve performance targets, identify barriers and agree remedial actions with the team leader;
• Ensure health and safety considerations are central to all activities, attending training or briefings as required and complying with risk assessments, PPE, COSHH and other safety regulations;
• Undergo safeguarding training, recognise potential cases of abuse or neglect, and make timely referrals or take action in accordance with the Safeguarding Policy and relevant Local Safeguarding Boards;
• Seek continuous improvement in service quality and deliver your own skills, knowledge and experience to maximise customer satisfaction and performance;
• Comply with all policies and procedures, including Health and Safety, Customer Involvement, Equality and Diversity and Safeguarding;
• Undertake any other duties reasonably requested by the Team Leader (Grounds Maintenance).

Requirements

• Previous Ground Maintenance experience;
• Ability to work outside in all weathers;
• Physically fit due to ground conditions;
• Full UK Driving License.

Working Hours

Monday to Friday, 7:30am to 3:30pm with flexibility to work alternate weekends.

For more information on this role, please contact Prakash on 01772 208967 or email prakash.panchani@servicecare.org.uk.

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