Contact Centre Support Worker – Children’s Contact Service – #OR107249

Company: Semester.co.uk
Apply for the Contact Centre Support Worker – Children’s Contact Service – #OR107249
Location: Bromley
Job Description:

Job Title

Bromley Council is seeking a Contact Centre Support Worker to support the practical delivery of contact arrangements for children and young people in line with agreed care plans and court requirements.

Location and Working Conditions

Based at Churchill Court, Bromley, this role focuses on coordinating and administering contact sessions, ensuring venues and resources are prepared and available, and maintaining a well‑presented centre environment. The post holder will assist contact supervisors, the coordinator, and manager with the smooth running of the service, and provide light administration and logistics support associated with family time and contact arrangements.

Key Focus

This is not a Family Support Worker, Supervised Contact Worker, or casework role. The role does not involve parenting support, family interventions, therapeutic work, assessments, or ongoing casework with children, parents, or wider family members, nor is it responsible for observing and recording parent‑child interactions. The primary focus is on safeguarding, coordination, administration, and practical support of contact arrangements.

Compensation and Start Date

Rate: £13.60–£17.60 per hour.Start date: 21August2026.

Qualifications

  • Experience in a contact centre, children’s services administration, or a similar coordination and support role.
  • Strong organisational and communication skills.

Benefits

  • Excellent, competitive pay rates – paid weekly.
  • Supportive management team with approachable, experienced leaders.
  • Desirable location with great transport links.
  • Stable, well‑resourced, and encouraging working environment.

How to Apply

If you have suitable experience, please get in touch with the team today.

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Posted: July 13th, 2026