Job Details
Job Role: Support Worker
Service: Bee Fold Lane 3L
Hours per week: 36 Hours per week – Days
Salary: £12.71 – £13.21 per hour (higher rate applicable once trained and signed off as competent in tracheostomy and ventilation care)
Location: Atherton
About Bee Fold Lane
A warm and welcoming nine-bed nursing home situated in a peaceful residential area of Atherton, Bee Fold Lane is a service for adults with complex health needs, including acquired brain injuries. This is a 3L service, which is part of We Change Lives. Our welcoming space includes a bright and spacious environment, featuring a versatile dining/activity area, and a sensory room that can become a cinema. Plus, we offer nutritious home‑cooked meals from our fully equipped kitchen. We provide a high level of care, with our approach being entirely built around the people we support.
A Day in the Life of a Support Worker
As a Support Worker, no two days are alike – much like the diverse individuals we support. Our approach revolves around person‑centred planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you’ll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication.
Our Employee Benefits
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
- Training and Development: We offer access to both in‑house and accredited courses. We cover the cost of your qualification, and on completing Level 2 or above, you’ll receive a £150 bonus (with an additional £50 for passing the care certificate).
- Health and Wellbeing Support: providing health and wellbeing support including 24/7 access to a GP.
- Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
- Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8 pm and 8 am, whether regular contracted hours, bank hours or overtime.
- Free Meals: Available to all staff working 12‑hour shifts, ensuring you stay energized with a hot or cold meal.
- Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
- Christmas Enhancement (Double Time): Enjoy double‑time pay for allocated Christmas hours worked.
- Ongoing Technological Advancements: Benefit from our investment in new technology, including care plan and rota apps, with full training provided.
What We’re Looking For
Although previous experience would be great, it’s not essential, as all training and qualifications are provided on the job! We’re looking for caring individuals who align with our vision and values. You’ll advocate for our residents, making a meaningful impact on their lives. Our commitment to innovation, valuing every team member, and creating a supportive work atmosphere defines us. If you’re passionate about changing lives, you’ll thrive with us.
Job Description
Job Title: Support Worker
Responsible to: Service Manager
Responsible for: The People We Support
Our Values
- Supporting rights, needs, choices and dreams
- Seeing the possibility to make a difference in all that we do
- Being financially responsible and economically sustainable
- Embracing new technology and innovation
- Appreciating every colleague’s contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high‑quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
- Mentor new colleagues during induction to support high‑quality care delivery
- Participate in supervision, observation and appraisal processes
- Provide effective communication including accurate written reports
- Follow WCL financial procedures
- Act in line with the organisation’s environmental and sustainability principles
- Help maintain a caring environment aligned with best practice, guidance and legislative requirements
- Contribute to clear and effective communication with all stakeholders
- Deliver high‑quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
- Seek and share the views and preferences of the people we support
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community, and external partners
- Understand and implement safeguarding procedures
- Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
- Recognise and report safeguarding concerns appropriately
- Take reasonable care of your own and others’ health and safety
- Cooperate with the employer to ensure compliance with legislation
- Avoid misuse of equipment or systems provided for safety
- Support the Service Manager in maintaining a safe environment
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
- Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications: Desirable – A recognised health or social care qualification.
Experience: Additional relevant training or qualifications. Essential – Evidence of wanting to professionally develop, willingness and ability to learn. Desirable – Experience supporting people with disabilities, older people, dementia or mental health needs; experience working as part of a team.
Technical Skills: Essential – Ability to handle basic numerical data, including simple financial information; ability to use Microsoft Office (Word and Outlook). Desirable – Ability to use WCL transport or own transport when required.
Personal Qualities: Essential – Understanding of fairness and valuing diversity; understanding of safeguarding vulnerable adults and the ability to recognise concerns; ability to work positively and flexibly as part of a team; positive values relating to disability, older people, dementia and mental health; understanding of WCL’s key statements and how to demonstrate them; ability to provide high‑quality support to people with learning disabilities, dementia and mental health needs; good verbal and written communication skills; ability to listen sensitively; strong interpersonal skills; ability to develop and maintain positive relationships with others. Desirable – Ability to plan, organise and prioritise tasks; understanding of positive, person‑centred support planning.
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact, we would love to hear from you. Once you apply, one of our friendly team will be in touch to discuss the next steps.
More About We Change Lives And 3L
We Change Lives (WCL) is a charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, dementia, mental health issues and older people. Our mission is to support people in leading purposeful lives through compassionate care in residential homes, supported living schemes and community services. We are excited to introduce you to 3L Care, a valuable addition to our family of services. 3L provides high‑quality and compassionate residential nursing and social care for adults living with acquired brain injury, complex health needs, learning and physical disabilities.
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