Operations Coordinator

The Operations Coordinator will proactively develop and maintain relationships with permanent staff, student staff, university staff, and external partners as agreed.

Responsibilities

• Organise the annual calendar of staff, team and committee meetings.
• Ensure minutes and action points are recorded and distributed.
• Monitor the diaries of the Strategic Leadership Team and Sabbatical Officers to maintain calendar consistency.
• Contribute to the development of SU facilities, particularly health and safety and building matters.
• Liaise with other staff in the SU and university on administrative matters.
• Assist in the preparation of papers and be responsible for distributing agenda, minutes and accompanying documents.
• Record and distribute monthly Key Performance Indicators (KPIs) and coordinate team objective setting.
• Assist the Head of Finance and Operations with external regulation updates (e.g., Companies House, Charity Commission).
• Provide assistance and support to Board members regarding minutes, papers and trustee‑specific issues.
• Manage general operational and facilities matters in collaboration with commercial colleagues.
• Assist the management team in preparing contracts with external bodies.
• Address information and data requests from the university.
• Coordinate reporting of accidents and incidents and take appropriate action.
• Develop and maintain internal quality standards in line with relevant policies and procedures.
• Coordinate the policy and procedure library, review and maintain it, and assist in drafting policies.
• Provide administrative support to new starters (IT accounts, Zonal, ID cards, laptop, keys, staff number) and ensure leavers return equipment satisfactorily.
• Oversee access to relevant systems, maintaining records and reports.
• Assist university staff with IT equipment provision, tagging, and asset recording.
• Maintain records for staff HR issues and coordinate with external HR consultants as necessary.
• Maintain records of mandatory and other training.

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