F&B Reservations Specialist – Guest Care & Upsell

Company: InterContinental Hotels Group
Apply for the F&B Reservations Specialist – Guest Care & Upsell
Location: City of Westminster
Job Description:

InterContinental Hotels Group at One Hamilton Place, Park Lane, London, seeks a Food and Beverage Reservations Team Member to manage guest reservations, ensure personalised service and foster guest loyalty.

You will work 40 hours across shifts, deliver consistent service, upsell private dining experiences, and coordinate with hotel teams to meet guest needs. The role includes benefits and a service charge component.

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Posted: July 13th, 2026