Drainage – Apprentice

Introduction

Start building your future with Ipsum. As a Drainage Apprentice, you’ll develop practical skills, work on real projects, and learn from experienced crews in a supportive team environment – all while earning and progressing your career.

About the Employer

We are committed to delivering outstanding customer service every job, every day.

Customer Focus: Championing ‘The Ipsum Way’ Guiding Principles

• Always do the right thing and never compromise on safety
• Always take ownership and have real pride in what you do
• Never ignore a problem – if we get it wrong, we will always fix it
• Always clarify and never make assumptions
• Always keep everyone informed at all times
• Always check with the customer that the job has gone well
• Above all else, make sure the customer knows and feels you are entirely trustworthy, knowledgeable, and really care

What You’ll Do

• Ensure compliance with respect to Health and Safety, Quality and Environment
• Ensure company policies are always adhered to
• Ensure all site related incidents are reported
• Contribute and react swiftly to resolve problems before they escape
• Work closely with associated Technicians & Engineers, ensuring all aspects of work are completed on site
• Contribute towards producing high quality results, reports and feedback
• Always establish good relationships and communication and resolve issues and early resolution of any potential problems
• Right to flexible: we operate 24/7 so there will be early starts, weekend working and out‑of‑hours working across the UK
• Respect those in higher positions as well as clients and their customers
• Adhere to all escalation processes, whether internal or external
• Be an essential part of the team which comes with responsibility

Training Outcome

Successful apprentices may progress into permanent operational roles, specialist drainage positions, or further qualifications and leadership opportunities within the business.

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Time Management
• Mature Mindset
• Positive Attitude
• Self‑Motivation
• Adaptability
• Respectful Behaviour
• Equipment Care
• Willingness to learn

Qualifications

• Essential – GCSE English – 4/C and above
• Essential – GCSE Maths – 4/C and above
• Essential – Basic knowledge of Health and Safety principles – Good

Course Information

Course: Water network operative (level 2)Level: 2Route: Engineering and manufacturingApprenticeship Level: Intermediate

Working Arrangements

• Working Week: Monday to Friday, working hours to be confirmed
• Expected Duration: 2 Years
• Number of Positions Available: 10
• Training Provider: UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

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