Bank Facilities Housekeeping Supervisor

Bank Domestic Housekeeping Supervisor

Covering hospital sites in Workington, Maryport, Keswick, Cockermouth and Wigton.

Responsibilities

• Supervise a team of Housekeeping staff to provide high‑quality, safe catering and cleanliness services to wards and departments across Trust premises for staff, patients, and visitors.
• Promote and maintain a high standard of domestic services and in‑house catering.
• Adhere to Trust policies and procedures, attend mandatory training, and manage staff distribution across departments and sites, making adjustments as staffing levels change.
• Ensure adequate staffing levels are maintained to cover the service needs.
• Supervise all staff and monitor standards of work throughout their shift.
• Demonstrate duties and be responsible for the training of new and existing staff.
• Deal efficiently with departmental problems and complaints.
• Motivate staff and maintain effective communication.
• Complete weekly timesheets, monitor and maintain sickness records for all staff, and complete necessary paperwork recording on the ESR System.
• Adhere to Trust Infection Prevention Policies.
• Maintain a healthy, safe and secure working environment; ensure all equipment is in good working order, checked, maintained and recorded.
• Maintain a positive Trust image at all times and ensure department security.
• Prepare adequately for the following day’s shifts to meet service needs.
• Delegate daily tasks and monitor work to maintain a high cleanliness standard.
• Ensure a safe meal regeneration and delivery service is in operation daily.
• Ensure all cleaning schedules are adhered to, dealing with problems and complaints straight away.

Qualifications & Core Competencies

• Experience leading a team within a busy environment.
• Strong teamwork skills.
• Experience working with computers and IT‑based systems.
• Domestic experience within a healthcare setting.
• Knowledge of customer care and a hospital environment.
• Relevant supervisory experience.
• Excellent communication skills and diplomacy.
• Professional behaviours that promote equality and value diversity.
• Full, clean driving licence (desirable).
• Ability to travel between sites and attend off‑site meetings or training.
• Certificate in COSHH.
• Certificate in HACCP.
• Certificate in Health & Safety, Control of Substances Hazardous to Health Regulations (COSHH).

Benefits

• 27‑day holiday scheme rising to 33 days after 10 years.
• Flexible working scheme.
• Discounts on NHS services.
• Salary sacrifice schemes including lease cars and Cycle to Work.
• Excellent opportunities for development.
• Competitive NHS pension scheme.

Disability and DBS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check will be required. The cost of the DBS must be met by the successful candidate(s) through salary deduction. Standard Check: £28.00 (paid over 4 months). Enhanced Check: £56.00 (paid over 4 months).

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