St Andrew’s is a mental health charity with purpose to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey.
Security Liaison Officer – Fixed Term Contract
Salary: £24,853 per annum, Pro Rata. 12‑month fixed term contract. Full time 37.5 hours per week. Location: Birmingham.
We are looking for a professional, calm, and proactive Security Officer to join our team.
St Andrew’s Birmingham is a 125 bedded adult mental healthcare facility comprising eight units for medium and low security for both men and women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.
Key Responsibilities
- Maintain a visible security presence across the site
- Monitor and respond to incidents, ensuring safety procedures are followed
- Support staff in managing challenging situations, using de-escalation where appropriate
- Communicate clearly with patients, staff and visitors
- Conduct regular patrols and security checks
- Escorting visitors and contractors around the site including wards
- Ensure compliance with health and safety and security policies
Requirements
- Previous experience in security, healthcare or a related field
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
- Good understanding of safety, confidentiality, and professional boundaries
- Ability to work both independently and as part of a team
- Respectful, patient, non-judgemental and empathic approach when working in a mental health environment
- Full UK Manual Driving Licence
Rewards
We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years’ service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.
Values
Every day, you’ll be expected to live our CARE values — Compassion, Accountability, Respect and Excellence.
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