Hospitality Servers

Position: Hospitality Server

Location: The Royal Yacht Britannia, Edinburgh

Salary: £13.45 per hour + 10% service charge

Hours: Weekend and evening shifts (part‑time or full‑time)

Department

Hospitality and Events team, providing service for exclusive evening dinners, drinks receptions, and day‑visitor refreshments across the Royal Yacht Britannia and Fingal Hotel.

Responsibilities

• Greeting and guiding customers to their tables
• Up‑selling additional products when appropriate
• Taking accurate food and drinks orders using POS software, order slips, and memorisation
• Checking customers’ IDs to ensure minimum age requirements for alcoholic beverages
• Serving food and drinks orders
• Arranging table settings and maintaining a tidy dining area
• Delivering and collecting bill payments
• Meeting with restaurant staff to review daily specials, menu changes and service specifications for reservations
• Following all relevant health department regulations
• Providing excellent customer service to guests

Qualifications

• Previous experience working in a busy hospitality environment
• Can‑do, flexible and positive attitude
• Smart appearance and excellent communication skills
• Ability to work effectively in a team and under pressure

Benefits

• 10% employer pension contribution with potential 20% contribution if you contribute up to 5%
• 33 days pro‑rata annual holiday entitlement
• Enhanced long‑service holiday entitlement
• Life Assurance
• Performance and loyalty payment scheme
• Complimentary tickets
• Employee Assistance Programme
• Staff discount in the Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal Hotel
• Free car parking for staff
• Uniform provided

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