Front of House Team Member – Quinta Food Ltd – London

We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Manage reservations, walk‑ins, and seating arrangements efficiently
• Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable)
• Maintain consistency and quality in all drink preparation
• Provide accurate information about menus, drinks, services, and facilities
• Handle customer enquiries, requests, and complaints promptly and courteously
• Coordinate with kitchen and service staff to ensure smooth operations
• Maintain cleanliness and organisation of the front‑of‑house and drink preparation areas
• Monitor stock levels for beverages and inform management of shortages
• Process payments and manage tills where required
• Uphold Quinta’s standards of service, hygiene, and presentation at all times

Qualifications & Skills

• Previous experience in a front‑of‑house, barista, or bar role preferred
• Basic knowledge of drink preparation (coffee making skills or bar experience is a plus)
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Positive attitude with a customer‑first mindset
• Ability to remain calm under pressure in a fast‑paced environment
• Understanding of food safety and hygiene standards
• Flexible availability, including evenings, weekends, and holidays

Benefits

Competitive pay (£12.71 – £15 hourly), extra share of tips, and a food discount. A supportive and friendly team environment, staff discounts, and other perks.

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